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How to Be Kind Even When You’re Upset: The LOVE Framework for Leaders

Sep 9, 2024
How to be kind even when you are upset

As Spiderman famously learned, “With great power comes great responsibility.” Leadership isn’t always easy- especially when things do not work out as planned. When tasks go unfinished and stress levels rise, kindness takes a backseat. In fact, research shows that 50% of employees leave their bosses, not their jobs.

While it’s natural for leaders to feel upset in challenging situations, channeling that frustration into constructive action can make all the difference. Enter the L.O.V.E. Method- a simple yet effective framework for leading with kindness, even when emotions run high.

1. Lead by Example

Lead by example

Tip: Be the first to model the behavior and work ethic you expect from your team.

  • Consistently demonstrate the values and standards you want your team to follow.
  • Take responsibility for your actions and openly admit mistakes, setting a strong example of accountability.

2. Open Communication

Open communication

Tip: Create space for honest conversations about what went wrong and how to improve.

  • Schedule regular one-on-one meetings with your team members.
  • Develop actionable plans based on feedback to address challenges and drive improvement.

3. Value Your Team

Value Your Team

Tip: Recognize everyone’s contributions and offer equal opportunities to learn and grow.

  • Celebrate small wins by sending personalized appreciation messages.
  • Rotate leadership in team meetings and encourage all voices to be heard.

4. Evaluate Your Management Style

Evaluate Your Management Style

Tip: Reflect on your leadership approach and identify areas for growth.

  • Regularly assess your management style through self-reflection.
  • Gather 360-degree feedback from your team using anonymous forms to gain deeper insights.

It’s normal to feel overwhelmed as a leader- it’s a sign that you care deeply about your role and your team. But in those moments, choosing kindness not only helps you lead more effectively but also shows that you prioritize your team’s well-being above all else. 

We’re in this together!

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